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Irish tech start-up PepTalk raises €1.2m to improve hybrid work experience

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PepTalk’s latest funding will be used to add new features to its platform, make 15 new hires, and expand in the UK and EMEA.

Hybrid working start-up PepTalk has just raised €1.2m and announced plans to hire 15 roles within the next year.

Describing itself as a ‘culture tech’ company, PepTalk helps companies promote positive behaviours and habits among its remotely-working employees to boost performance. It was founded in 2017 by ex-Twitter executive Michelle Fogarty, former lawyer James Brogan, and Dublin footballer Bernard Brogan. In 2019, it was one of the 15 Irish firms selected for the Google Adopt a Startup programme.

The funding round was led by UK-based Haatch Ventures which has previously backed Buymie and Scurri. Enterprise Ireland and angel investors also participated in the investment round.

James Brogan, CEO of PepTalk, said that the world of work is at “a crucial inflection point” with the hybrid working model emerging as a clear winner, and organisations must learn how to build trust and connections in this environment.

“Hybrid culture needs to be built with much more proactivity and intentionality and that is where our platform is now essential. Ensuring those social behaviours are nudged and enabled wherever employees are based. This is a fundamental part of performance culture and will impact productivity if not addressed.”

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PepTalk said the investment will be used to make updates to its platform such as behavioural nudges for managers and team check-ins. It will also go towards hiring 15 new employees for its sales, marketing and technology teams within the next 12 months as well as further expansion in the UK and EMEA markets.

The start-up has grown significantly over the past year – with turnover more than doubled and more than 10,000 users on the platform across 4 continents. It has signed partnerships with big players in remote work including Linesight, Nitro, PRL Group and Northern Trust.

Tánaiste and Minister for Enterprise, Trade and Employment Leo Varadkar, TD, welcomed the company’s strong growth and said it was encouraging to see an Irish start-up perform well despite the pandemic.

“I particularly commend PepTalk’s focus on blended working and remote working, which reflects the Government’s intention to see more flexibility in many more workplaces. I wish PepTalk the very best for the year ahead and look forward to seeing many more years of growth and workforce expansion.”

Niall McEvoy, manager of Enterprise Ireland’s high-potential start-up division, said that PepTalk a pioneer in the new world of work. “With the significant changes in work patterns and accelerated digital transformation that we have experienced during the pandemic, this ambitious company is ideally positioned to assist businesses to enhance their workplace culture, employee engagement and growth, particularly with remote working now being an important and integral way we do business globally.”

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Irish payroll tech company BrightPay merges with UK’s Relate

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The two companies will get funding from investor Hg to hire more employees and innovate new technologies across Ireland and the UK.

Irish payroll management tech company BrightPay has announced a merger with London-based accounting software company Relate Software in a bid to integrate services for SMEs across the two islands.

Based in Co Meath, BrightPay has been operating in Ireland for more than 25 years and employs more than 70 people in the country. It provides payroll software services to more than 330,000 employers in Ireland and the UK.

Upon merging, BrightPay CEO Paul Byrne and Relate co-founder and CEO Ray Rogers will remain investors and become co-CEOs of the new entity. The other co-founders of each company will also continue to invest in the new business and develop products.

Byrne said that Relate’s track record in the sector will help them become the leading service for many businesses and accountancy firms.

Private equity investor Hg, which focuses on software and service businesses in Europe and North America, will become the majority investor in the combined business. “Their deep sector knowledge has proven invaluable to us and will be instrumental in fuelling the further growth of BrightPay/Relate,” Byrne added.

New hires and technologies

The merger will benefit from the combination of BrightPay’s expertise in payroll software with Relate’s experience in accountancy management tech. Together with Hg, the new business will invest in new technologies such as cloud and automation to improve their services.

Rogers, founder and CEO of Relate, said: “Combining products from both businesses will provide a compelling offering for our customers, with the scope and backing for further innovation and development.

“I’m looking forward to working with Paul and am also excited to welcome Hg, a leading software investor with a track record of supporting growth in Irish software businesses.”

While details of the transactions have not been disclosed, the combined business will have more than 190 employees with plans to hire more people across Ireland and the UK.

“Both BrightPay and Relate are very highly regarded businesses and champions in their field,” said Jonathan Boyes, Hector Guinness and Thomas Martin of Hg in a joint statement. “The two companies bring together core operational strengths whilst also unlocking a high-quality, complementary suite of products to a newly combined customer base.”

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New UK broadband rules will make it easier to switch supplier | Broadband

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The UK media regulator, Ofcom, has introduced a new service to make it easier for customers to switch broadband supplier to get a better deal.

Ofcom hopes the new process, One Touch Switch, will encourage people to seek out better deals after research found that more than two-fifths of people were put off switching broadband suppliers because of the hassle.

People can already switch between providers that use Openreach’s broadband network – such as BT, Sky and TalkTalk – through a process requiring a customer to only contact their new supplier.

However, until now customers looking to change networks or technologies – such as between Virgin Media’s network and a provider on Openreach or other smaller networks such as Hyperoptic or CityFibre – had to deal with both the new and old supplier simultaneously.

Ofcom research found that a quarter of customers making such a switch faced attempts by their provider to stop them. The One Touch Switch process aims to eliminate these issues, including customers having to sort out the end and start dates of their old and new services.

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“Household finances are strained at the moment, so switching broadband provider could help keep your bills down,” said Lindsey Fussell, the network and communications group director at Ofcom. “We’re making it as easy as possible for you to break up with your broadband provider and take advantage of the deals on offer.”

Ofcom said the new rules will also mean that suppliers will have to compensate customers if they are left without internet for more than one working day during a switch. All suppliers must introduce Ofcom’s new simplified switching process by April 2023.

The regulator has introduced a range of measures in recent years to make sure customers have access to the best deals. These include cracking down on the so-called “loyalty penalty” by which customers who stick with their broadband, mobile or pay-TV supplier are not offered the same discount deals as new customers.

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India, Japan flex cyber-defence muscles as China seethes • The Register

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India and Japan have each flexed their cyber-defence muscles in ways that China can’t miss.

Japan’s flex was the Monday launch of a national cyber-security policy that for the first time names China, Russia, and North Korea as sources of heightened threat. The policy also calls for Japan’s Self Defence Force to increase its digital capabilities.

The new plan was released as expected under Japan’s policy of refreshing its defensive plans every three years. The theme for the policy is “Cybersecurity for all” and chief cabinet secretary Katsunobu Kato said its aim is to ensure that no part of Japanese society goes without the protections it needs.

Kato said the plan was also developed because Japan’s government “recognised a threat” and therefore a need to strengthen its online defences. The policy documents list many recent infosec incidents – such as the attack on SolarWinds and Microsoft’s Exchange flaw – as the sort of thing Japan needs to counter.

India’s flex came from vice-president M. Venkaiah Naidu, who on Monday visited a military museum and remarked that India’s security forces should “prepare themselves to dominate not only in a conventional war but also establish their superiority in the new and emerging areas of conflict such as information and cyber warfare along with the increasing use of robotics and drones in the battlefield”.

“The nation is assured that any misadventure by an adversary will be given a befitting reply by the Indian Army,” Naidu said.

While the position of vice-president is largely ceremonial – the officeholder is backup to the head of state, but actual power resides with Parliament – Naidu’s words have weight. Doubly so as he stated India faces “both symmetric and asymmetric threats from outside and within” and then asserted India’s sovereignty over Jammu & Kashmir and argued that previous arrangements that gave the territory autonomy were temporary.

Mentioning Jammu & Kashmir is significant, as the disputed India/China border is in the territory. The territory is also the subject of a dispute with Pakistan.

Kashmiri separatists, which India labels Pakistan-supported terrorists, and China, will all have noticed the veep urging India to arm itself in the kinetic and digital realms.

China has certainly noticed last week’s meeting of “The Quad” – the grouping of Australia, the USA, Japan, and India – and its announcement of plans to develop infosec standards it hopes the world will follow.

China’s foreign ministry has labelled The Quad a “closed and exclusive clique” informed by “outdated Cold War zero-sum mentality and ideological bias”.

Spokesperson Hua Chunying addressed the issue at a press conference in response to a question from Russian news agency TASS. “For some time, these countries have been keen on insinuating China with the so-called ‘rules-based order’, playing up and inciting the so-called ‘China threat’ theory, and driving a wedge between regional countries and China.”

Te actions of Japan and India actions suggest the wedge is working. ®

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