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For flexible working to fly, we need to communication and consideration

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‘The next year is going to be interesting’ says future of work expert Peter Cosgrove, who thinks flexible-working will only succeed with care and planning on all sides.

Click here to view the full Future of Work Week series.

Over the past year or more, there has been a wealth of surveys commissioned by plenty of diverse organisations from Royal London to Microsoft, all of which indicate that Irish people are embracing flexible working with gusto.

But what if Irish workers are setting themselves up for too much too soon? Silicon Republic spoke to Peter Cosgrove, managing director of Futurewise, a company that specialises in research and trends relating to the future of work, to ask his opinion on the issue.

According to Cosgrove, employers and employees alike would do well to remember that flexible working and remote working are very different beasts, and Irish people seem to conflate the two – which is understandable enough given that we are still in uncharted territory.

The key distinction between flexible working, which most people seem to be enthusiastic about and remote working, which can garner less enthusiasm from certain demographics, is that the pandemic necessitated only one. The other, flexible working, is something we as workers have largely come around to by ourselves, perhaps in part due to the massive workplace culture shock inflicted by Covid-19.

Positives and negatives

Cosgrove says the media has a role to play in the shift also: “What we’re hearing in the media now is ‘I’ll never go back to work; I’m loving this, working from home’,” he says, adding that the sudden buzz might be doing us a disservice as “managing people who work remotely is definitely quite different than managing people who work in the office full time,” so there are “some positives and some negatives,” he explains.

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In Cosgrove’s view, the positives of flexible working – “increased empathy” and “decreased bureaucracy” – are well high-lighted, but not enough people have realised the negatives just yet, which doesn’t augur well for the future.

“If you’re under a certain age, I certainly don’t think working from home works for you,” Cosgrove says, and there are other issues too: “It’s less innovative… people aren’t meeting each other, so it’s harder to build relationships and it really affects things like burnout.”

On the issue of burnout, “We used to have a defined time to go to work and leave work, and when you came home you had some decompression time when you actually move from your workspace to your home space, and now they’re all together it ends up quite difficult for people and they’re working longer or staring at the screen longer.”

Workplace culture

Whether or not a workplace can succeed at a flexible working model long-term really depends on culture, not policy, says Cosgrove.

“People are spending a huge amount of time in organisations looking at policies about ‘what are we going to do about the future, what are the policies going to be’, and I’d almost say that policies are irrelevant. It’s all about the culture of the organisation.”

“So, if you have a policy saying we’re going to let anyone work whenever they want, wherever they want, five days a week everyone might think ‘wow what an incredible organisation; isn’t that fantastic’ – and then the first day of October when you release this, all of the senior executives in your organisation go back to the office, five days a week. So, essentially what you’re saying is ‘we have a policy in place’ but the unwritten rule is ‘yeah, but if you’re serious you’re going to be in the office, five days a week,’ and that’s actually worse,” says Cosgrove.

He also adds that some workers in certain sectors, such as sales, need to meet their co-workers and clients to feel successful, whereas tech workers often do not need open-plan offices or distractions and prefer to work remotely. He says company employees should remember they are not freelancers and are “part of a collective.”

But no matter what sector someone works in the fundamental things they want from their boss do not change, Cosgrove believes.

“The things that people have wanted from an organisation have never changed… people want trust. They want empowerment. They want a place where they can learn and be respected.”

Employers need to do pilots

Cosgrove is cautiously optimistic about the future of flexible work. “I think the next year is going to be interesting and I’d say the number one thing employers need to do is pilots.”

And he adds that he is not at all against remote working if that’s what people want as part of the flexible future, although he thinks people should be aware of something called “distance bias,” which is when employers forget about their remote workers.

“There’s already been studies around when people are working flexibly or working from home or even on maternity leave or working away from head office, there’s something called distance bias where people forget about you; you’re less likely to get promoted or less likely to get the most interesting job, and often with an accidental unconscious bias because people forget you’re there.”

So, if flexible working is to succeed, “That’s something companies are really going to have to think about, and we’re going to have to be very careful about how we design working from home.”

As to how companies can do that, Cosgrove recommends they keep the lines of communication open to employees so both can navigate the change together. “I would say to all companies, your starting point has to be the PR and the communication around it; all organisations have a rumour factory at the moment… get in front of the message, tell people what you’re going to do even if you’re not sure what you’re going to do.”

All in all, Cosgrove thinks that, based on what he’s seen over the past few months, companies starting today have a fundamentally different way of working than they did before the pandemic.

“There is no question if you started a company today, I would absolutely have a remote first company, because you could design it that way. You wouldn’t start by buying a massive building and having that huge cost. You could put that cost into employees and maybe meeting four times a year in a really nice venue in place and fly everybody there because there’s a huge amount of capital that you didn’t put into a building,” he concludes.

No one-size fits all approach

Indeed Cosgrove could be right; a survey from March by employee experience management software company Qualtrics on the future of work found that the office could come to be seen as a “landing pad” for workers in years to come.

The survey of 4,000 people from around the world found that 70pc of managers preferred a hybrid-schedule, while 73pc of respondents said they wanted the choice to work remotely one or two days a week.

The company’s chief people officer Julia Anas said: “Right now, every company is undergoing an experience transformation. There is no one-size fits all approach. As companies work to rewrite their playbooks, those who take the time to understand and act on how people think and feel will be empowered to make the right decisions, at the right time, in the right way, and as a result will deliver differentiated experiences.”

And, as Cosgrove says: “It’s not about the environment, it’s about the work.” We will have to wait and see.

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Crypto is starting to lose its cool – just look at El Salvador | Rowan Moore

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To its evangelists, bitcoin is a frictionless, empowering form of money that liberates citizens of the world from the shackles of banks and national governments. To sceptics, the cryptocurrency is a tool of kleptocrats and gangsters, environmentally monstrous in its consumption of energy, a digitally glamorised Ponzi scheme whose eventual crash will most hurt those least able to afford a loss.

Confidence may or may not have been enhanced by the unveiling, by President Nayib Bukele, of images of a proposed bitcoin-shaped Bitcoin City in El Salvador, funded with a bitcoin bond, the currency’s logo embedded in the central plaza, a metropolis powered with geothermal energy from a nearby volcano. Bukele, the self-styled “coolest dictator in the world”, a former publicist who wears baseball caps back to front, has already made El Salvador the first country to adopt bitcoin as the official currency. “The plan is simple,” he said. “As the world falls into tyranny, we’ll create a haven for freedom.”

Leaving aside the worrisome Pompeii vibe of the city’s location, some shine has come off the president’s vision with the news that the country’s investments in cryptocurrency have lost 45% of their value, that it scores CCC with the credit rating agency Fitch, and that the perceived risk of its bonds is up there with that of war-torn Ukraine. And Bukele’s talk of freedom doesn’t sit well with Amnesty International’s claim that his recent state of emergency has created “a perfect storm of human rights violations”.

But why worry about any of this when you have shiny computer-generated images of a fantasy city to distract you?

Unsecured credit line

Boris Johnson waves his arms behind a podium with the Elizabeth line sign.
The Mayor of London Sadiq Khan looks on as Boris Johnson gives a speech at Paddington station on 17 May 2022. Photograph: Reuters

The use of constructional bluster by populist leaders – Trump’s wall, for example – is not in itself anything new. See also the island airport, garden bridge, Irish Sea bridge, 40 new hospitals and 300,000 homes a year promised but not delivered by Boris Johnson, and the nuclear power stations he has implausibly pledged to build at a rate of one a year.

Last week his fondness for Potemkin infrastructure took a new twist. Rather than over-promise illusory schemes and under-deliver them, he decided to take credit for something actually built, the £19bn Elizabeth line in London, formerly known as Crossrail, whose central section opens to the public on Tuesday. “We get the big things done,” he boasted to the House of Commons, choosing to ignore the fact that the line was initiated under a Labour prime minister and a Labour mayor of London. He almost makes Nayib Bukele look credible.

Behind the red wall

Characters from The House of Shades gather around a table on stage
Mounting misery: The House of Shades. Photograph: Helen Murray

If you want a light-hearted night out – a date, a birthday treat – then The House of Shades, a new play by Beth Steel, might not, unless you are an unusual person, be for you. It is a cross between Greek tragedy and what was once called kitchen sink drama, a story of ever-mounting misery set in a Nottinghamshire town from 1965 to 2019. It covers the collapse of manufacturing, the rise of Thatcherism, the promises of New Labour and the disillusionment that led to “red wall” seats voting Conservative in 2019.

It features illegal abortion, graphically portrayed, and the effects of inflation, both newly significant. All presented at the Almeida theatre in the famously metropolitan London borough of Islington, not far from the former restaurant where Tony Blair and Gordon Brown did the 1994 deal that shaped some of the events in the play. There’s irony here to make this audience squirm. Which, along with several other not-comfortable emotions, is probably the desired effect.

Rowan Moore is the Observer’s architecture correspondent

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Lonestar plans to put datacenters in the Moon’s lava tubes • The Register

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Imagine a future where racks of computer servers hum quietly in darkness below the surface of the Moon.

Here is where some of the most important data is stored, to be left untouched for as long as can be. The idea sounds like something from science-fiction, but one startup that recently emerged from stealth is trying to turn it into a reality. Lonestar Data Holdings has a unique mission unlike any other cloud provider: to build datacenters on the Moon backing up the world’s data.

“It’s inconceivable to me that we are keeping our most precious assets, our knowledge and our data, on Earth, where we’re setting off bombs and burning things,” Christopher Stott, founder and CEO of Lonestar, told The Register. “We need to put our assets in place off our planet, where we can keep it safe.”

Stott said Lonestar’s efforts to build a data storage facility in space are a bit like trying to preserve all of the world’s seeds in the Svalbard Global Seed Vault, located on the Norwegian Arctic island ofSpitsbergen. But instead of trying to protect crop diversity, the upstart wants to safeguard human knowledge. 

“If we don’t do this, what will happen to our data on Earth?,” he asked. “The seed bank flooded due to effects of climate change. It’s also susceptible to other forms of destruction like war or cyber attacks. We need to have somewhere we can keep our data safe.” Lonestar has its sights set on the Moon.

One side of our bigger natural satellite is tidally locked and constantly faces Earth, meaning it would be possible to set up a constant, direct line-of-sight communication between devices on the Moon and our planet.

Lonestar is currently closing its $5m seed round from investors like Seldor Capital and 2 Future Holding. To raise more money, it’ll have to prove its technology is feasible and will start with small demos on commercial lunar payloads. Last month, it announced it had signed contracts to launch prototype demonstrations of its software and hardware capabilities aboard two lunar landers with NASA-funded aerospace biz Intuitive Machines.

Under the space agency’s Commercial Lunar Payload Services program, Intuitive Machines will, after some delay, send its Nova-C lander to the Moon for its first mission, dubbed IM-1, at the end of 2022. Lonestar will run a software-only test, storing a small bit of data on the lander’s hardware. IM-1 is expected to last one lunar day, an equivalent of two weeks on Earth. 

The second launch, IM-2, is more ambitious. Intuitive Machines plans to send another Nova-C lander to the Moon’s South Pole carrying various bits of equipment, including NASA’s PRIME-1 drill for ice and a spectrometer as well as Lonestar’s first hardware prototype: a one-kilogram storage device, the size of a hardback novel, with 16 terabytes of memory. IM-2’s is expected to launch in 2023.

Robots and lava tubes

The tiny proof-of-concept datacenter will be storing immutable data for Lonestar’s early beta of its so-called Disaster Recovery as a Service (DRaaS), Stott told us. “[We will be] performing upload and download tests (think refresh and restore of data), and performing edge processing tests of apps as well. It will be running Ubuntu.” The company is still in the process of determining bandwidth rates, and has secured permissions to transmit data to the Moon and back to Earth in the S, X, and Ka-Bands in the radio spectrum.

Lonestar’s opportunity to test its technology on the Moon for the first time will depend on whether Intuitive Machines’ Nova-C landers successfully make it to the lunar surface in one piece. Soft landings on the Moon are notoriously difficult; numerous endeavors from the Soviets and the US in the Sixties have ended in failure. The last two attempts that ended badly were in 2019, when Israel’s SpaceIL and India’s National Space agency’s respectively crashed their Beresheet and Chandrayaan-2 lunar landers.

The strong gravitational pull of the Moon and its very thin atmosphere means the speeds at which spacecraft approach the surface have to be considerably slowed in a short amount of time to land gently. Nailing the landing process is key to lunar exploration, whether it’s sending robotic spacecraft or a crew of astronauts. 

“Our turnkey solution for delivering, communicating, and commanding customer payloads on and around the Moon is revolutionary,” Intuitive’s president and CEO, Steve Altemus, told us in a statement. “Adding Lonestar Data Holdings and other commercial payloads to our lunar missions are critical steps toward Intuitive Machines creating and defining the lunar economy.”

The path from a book-sized prototype to real fully fledged cloud storage datacenters, however, is handwavy. Stott said Lonestar has plans for future missions to launch servers capable of holding five petabytes of data in 2024, and 50 petabytes of data by 2026. By then, he hopes the datacenter will be able to host data traffic to and from the Moon at rates of 15 Gigabits per second – much faster than home internet broadband speeds – beamed from a series of antennas. 

If the company is to continue scaling and storing data long-term, it’ll have to figure out how to protect its datacenters from cosmic radiation and deal with the Moon’s fluctuating surface temperatures, which can go from a scorching 222.8°F (106°C) during the day to a -297.4°F (-183°C) at night.

Stott has an answer for that: nestle the datacenters in lunar lava tubes, cavernous pits bored below the surface of the Moon by the flow of ancient basaltic lava. Inside these pits, the temperature will be steadier and the servers will be better shielded from harmful electromagnetic rays.

And how will the Lonestar get them down there? “Robots… lots of robots,” Stott said. ®

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Here are the Royal Irish Academy’s newest members from STEM

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14 of the 29 new members being welcomed by the Royal Irish Academy this year are from STEM. We take a quick look at what they do.

Every year, the Royal Irish Academy admits new members to its prestigious roster of researchers from across the island of Ireland for their exceptional contributions to the sciences, humanities, social sciences and public service.

This year, the 236-year-old institution has elected 29 new members from universities and bodies across Ireland, officially welcoming 24 of them at its Admittance Day event held in Dublin today (20 May).

Future Human

“We are immensely proud of these 29 new members who we are recognising today for their scholarly achievements, their research and international distinction or for significant contributions to Irish society,” said Dr Mary Canning, president of the Royal Irish Academy.

“As new members of the Academy, they will contribute to and strengthen our capacity to provide expert advice on higher education and research policy.”

Here we take a quick look at 14 new members who have a background in STEM-related fields.

Linda Doyle, TCD

Doyle made history by becoming the first woman provost of Trinity College Dublin in its 429-year history last year. Before that she was a professor of engineering and the arts at Trinity and the university’s dean of research from 2018.

Geraldine Boylan, UCC

A former Science Foundation Ireland Researcher of the Year, Boylan is the director of the Infant research centre for maternal and child health research and professor of neonatal physiology at University College Cork.

Mary Cannon, RCSI

Cannon is a consultant psychiatrist and professor of psychiatric epidemiology and youth mental health at the Royal College of Surgeons in Ireland. She is a leading researcher in the area of youth mental health and childhood and adolescent risk factors for mental illness.

Rónadh Cox, Williams College

One of this year’s five honorary members, Cox is the Brust Professor of Geology and Mineralogy at Williams College, Massachusetts. She is prominent internationally within the coastal erosion and geomorphology community.

Marie Donnelly, Climate Change Advisory Council

Donnelly is the only new member in this list not associated with any university. Instead, she is the chair of the Climate Change Advisory Council. She previously worked with the European Commission for three decades.

Gary Donohoe, NUI Galway

A professor of psychology at NUI Galway, Donohoe is an internationally known researcher in the cognitive neuroscience and mental health space. His work focuses on understanding and treating factors relevant to social and occupational function.

Fiona Doohan, UCD

Doohan is a professor of plant health at University College Dublin’s School of Biology and Environmental Science. She is one of the co-founders of agricultural sustainability company CropBiome, which is one of the many high-potential start-ups backed by Enterprise Ireland.

David Jones, QUB

A professor of pharmaceutical and biomaterial engineering at Queen’s University Belfast, Jones is an internationally recognised researcher in polymer-based implanted medical devices and enhanced pharmaceutical dosage forms.

Patricia Kearney, UCC

Kearney is a professor of epidemiology in the School of Public Health at UCC. A recognised clinical triallist, her research focuses on population health and health services.

Mairead Kiely, UCC

Another researcher working in the area of health, Kiely is a professor of human nutrition at UCC. Her research focuses macronutrients, particularly vitamin D, and their impact on health and child development.

Hannah McGee, RCSI

McGee is the deputy vice-chancellor for academic affairs at the Royal College of Surgeons in Ireland and a scholar in psychology. A former president of the European Health Psychology Society, she was also appointed as the deputy chair of Ireland’s National Research Ethics Committee for Covid-19.

James P O’Gara, NUI Galway

A professor of microbiology at NUI Galway, O’Gara’s research focuses on the mechanisms underpinning biofilm production and antimicrobial resistance in staphylococci, including MRSA.

Stefan Oscarson, UCD

Oscarson is a professor of chemical biology at UCD and an internationally known researcher in the field of carbohydrate chemistry. His synthetic work underpins the development of drug and vaccine candidates against various infectious diseases.

Patrick Wyse Jackson, TCD

Curator of the Geology Museum based in Trinity College Dublin, Jackson is also a professor of geology at the university. He is an expert on the history of Irish geology and his research focuses on fossil bryozoans – a large phylum of invertebrate animals.

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