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Why multi-cloud strategies are on the rise

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Sidero’s Joe Dowling discusses the growth of multi-cloud strategies and the importance of practising what you preach when it comes to digital transformation.

With 30 years’ experience in the technology industry, Joe Dowling is the newly appointed chief technology officer of Athlone-based software and cloud company Sidero.

Last month, the company announced plans to create 75 new jobs at its Athlone base over the next two years, with new roles primarily in the cloud and software development sectors in response to “increasing demand” for digital transformation services.

In his role, Dowling leads the company’s technology direction and is responsible for enabling the delivery of application migration and modernisation projects at scale. He is also involved in building out Sidero’s microservices, containerisation, DevOps and cloud managed service offerings.

Prior to becoming CTO, Dowling spent more than five years as agile line manager with Sidero, leading and managing service delivery from four teams and a number of individual consultants to some of the company’s key clients.

Before joining Sidero, Dowling oversaw unique research and innovation programmes at the Georgia Tech Research Institute. Prior to that, he spent 15 years working with Nokia in its London and San Diego bases, where he held positions across multiple business units as a systems engineer and consultant.

‘We are practising what we preach to our customers and aggressively adopting digital transformation internally’
– JOE DOWLING

Are you spearheading any major product or IT initiatives you can tell us about?

In response to demand, we are currently rolling out a cloud managed service for clients who have gone through recent cloud migrations and or re-hosting or re-platforming. We are also continuing to build upon our multi-cloud computing skills for the three major hyperscalers: AWS, Azure and Google Cloud Platform.

How big is your team?

Our team at Sidero is 150 strong, the majority of which are software developers, consultants and architects, all of which are onshore. Sidero provides customers with multiple teams of onshore developers, product owners, cloud architects and scrum masters to help deliver on long-term digital programmes.

Our entire organisation is agile; we can scale up to 50 of the best people at short notice and scale down when needed.

What are your thoughts on digital transformation?

A core pillar of our business is helping our customers on their digital transformation journey. This involves the development of greenfield applications which are built from the ground up to be ‘cloud native’, the migration of legacy applications from on-premise servers to the cloud, and architecting or provisioning of cloud infrastructure which acts as cloud landing zones for organisations. Sidero is focused on enabling customers to change faster than their competitors.

We are also practising what we preach to our customers and aggressively adopting digital transformation internally in our own organisation.

What big tech trends do you believe are changing the world and your industry specifically?

Multi-cloud strategies are something that we are increasingly seeing. Clients see some risk in vendor lock-in to a single cloud service provider (CSP) and want to bring in other providers to avoid lock-in and increase competition.

The other major trend is remote working, digital collaboration and ways of working which have fundamentally changed our industry since the start of the pandemic.

Productivity has not been adversely affected by 100pc remote working, however it is still an open question about how long-term work-from-home models will alter the working culture in IT companies.

In terms of security, what are your thoughts on how we can better protect data?

Digital transformations which involve a shift to cloud computing services have, in my opinion, inherently resulted in an improvement in most organisations’ security postures. Very few companies can compete with the security teams of the large hyperscaler CSPs, and it is therefore highly advantageous for them to entrust their security to these external teams.

While moving to the cloud brings its own set of security challenges, such as the fact that cloud solutions are inherently more networked, open and shared, the overall security coverage is improved compared to what smaller organisations can accomplish with limited skills and resources.

The cloud results in a shared responsibility model for security between the CSP and the cloud customer. The CSP provides a very secure global infrastructure, however, the organisation still owns and controls the data – and how it gets protected and encrypted.

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VMware fixes buggy vSphere release – and Log4J, too • The Register

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VMware has restored availability of vSphere 7 Update, a release that it withdrew in late 2021 after driver dramas derailed deployments.

Paul Turner, Virtzilla’s veep for vSphere product management, told The Register that the source of the problem was Intel driver updates that arrived out of sync with VMware’s pre-release testing program. When users adopted the new drivers – one of which had been renamed – vSphere produced errors that meant virtual server fleet managers could not sustain high availability operations.

Turner said around 30,000 customers had adopted the release, of which around eight per cent encountered the issue. That collection of around 2,400 impacted users was enough for VMware to pull the release before the other 270,000 vSphere users hit trouble. That level of potential problems, Turner admitted, was considered a sufficient threshold to justify a do-over and the embarrassment of a pulled release.

VMware has since reviewed its testing program and procedures in the hope it will avoid a repeat of this error. Doing so, and repairing the release, meant a busier-than-usual holiday period for VMware developers. Turner said those who put in the extra hours will be compensated with extra time off in the future.

VMware also used the time needed to get the release ready to ensure that vSphere 7 U3 thoroughly addresses the Log4j bug. It took the opportunity to update to the latest version of the tool – which is free of the critical bug that allowed almost any code to execute without authorisation.

But VMware decided not to add anything new to vSphere while it addressed Log4j and sorted out the driver drama. Users will have to wait a few more months for another dose of VMware’s usual concoction of security updates and feature tweaks.

There’s more interesting stuff on the way, too. VMware has promised a full vSphere-as-a-Service offering is in the works, and the Project Capitola software-defined memory tech that will pool RAM across hosts. The company has also dropped hints that its plan to run its ESX hypervisor on SmartNICs is nearing release.

VMware has detailed the new/old release here and made downloads available here

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Facebook given EU go-ahead to pursue controversial Kustomer acquisition

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The EU’s antitrust chief Margrethe Vestager said she was satisfied for the company now known as Meta to pursue its Kustomer acquisition after it struck a deal for rivals.

Meta, the company formerly known as Facebook, has secured antitrust approval from the EU to pursue its acquisition of US customer services software start-up Kustomer.

The social media giant’s decision to acquire the start-up attracted EU scrutiny last April, months before its rebrand. Then known as Facebook, the company planned to integrate Kustomer’s products, including a chatbot, into its service.

Now, Meta has assured the European Commission that it will provide rivals free access to its messaging channels for 10 years.

The EU was satisfied that this addressed competition concerns which previously arose from the company’s decision to acquire Kustomer.

“Our decision today will ensure that innovative rivals and new entrants in the customer relationship management software market can effectively compete,” EU antitrust chief Margrethe Vestager said in a statement.

Last December, Vestager’s Digital Markets Act was passed by EU lawmakers as part of the body’s plans to tighten the monopoly large multinationals hold in Europe’s digital space.

Facebook had initially announced its acquisition plan in November 2020. In February 2021, the Irish Council for Civil Liberties wrote to the European Commission outlining its concerns over data that Kustomer had gathered and what might happen to that data under Facebook’s watch. The Commission also received a referral request from Austria flagging concerns over the Kustomer deal.

Other Meta acquisitions have also attracted the scrutiny of competition regulators. Last November, the UK ordered Meta to sell Giphy after its acquisition of the GIF making company was found to have breached competition rules. In the US, it is facing an antitrust suit that could force the company to sell WhatsApp and Instagram.

The EU’s decision to allow Meta to pursue the acquisition of Kustomer comes following a recent vote in the European Parliament in favour of the Digital Services Act, a companion of the Digital Markets Act. The act represents the EU’s attempt to shift the balance of power away from Big Tech in favour of ordinary people.

The long-debated act was hailed by Facebook whistleblower Frances Haugen as a “gold standard”.

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Now that I’ve finally played The Last of Us, who wants to talk about that ending? | Games

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‘OK, Dad, this is an incredible essay on the effects of grief and grey morality in a postapocalyptic society,” says the eldest child, AKA the millennial. “It’s got proper female characters, progressive takes on sexuality and tonnes of rain.”

“They’ve made a video game of The Handmaid’s Tale?”

“No, Dad. It’s The Last of Us. Don’t worry. It’s still a zombie shooter. And both games have the best ending ever.”

Now she has my interest. Video game endings fascinate me, because my generation started out with arcade games that didn’t have them. Pac-Man kept eating dots and chasing ghosts and the Space Invaders kept coming, wave after incessant wave. The first arcade game that had an actual ending was Dragon’s Lair and nobody actually saw that because it was so hard to complete.

I have a tough start with The Last of Us because I hate games where you search for stuff in every room of a house. I spend my normal life doing that with car keys and headphones. I want games where you walk into a room and all the objects get sucked into a magic pocket. But that isn’t realistic, I hear you cry. Well, neither is only being able to carry three shivs in a world where, despite the zombie apocalypse, cargo pants clearly still exist.

The Last of Us.
Jaw-dropping … The Last of Us. Photograph: Sony

I also hate any form of crafting, because that was what my generation had to do for “fun” as kids before we had video games. Whether it’s smoke bombs from sugar and explosives or a set of Action Man drawers from matchboxes, it’s all boring to me.

“Keep going,” I tell myself. “The millennial says it’s got the best ending ever.”

Throughout the first chapter of Joel and Ellie’s jaunt across a post-infected US I keep trying to guess what this great ending will be. Maybe Ellie isn’t immune to infection after all? Maybe Joel is her real father? Maybe they’re both unwitting participants in some reality TV show, I’m Infected Get Me Out of Here?

As you will all know by now – and if you’ve yet to play The Last of Us then please stop reading – the ending has Joel murder a perfectly innocent and well-intentioned doctor who wants to cut Ellie open to find a cure that will save humanity. But Joel has no truck with utilitarian philosophy, because Ellie has now become a replacement for the daughter he lost. So, he disregards mankind’s future and, by stopping the operation, effectively murders the entire human race (alongside a whole hospital’s worth of doctors).

“Why does he do that?” I asked the millennial, in one of many fantastic discussions we had about the game.

“Because he’s a white male,” came the answer, because it’s 2022 and she’s in her 20s. And maybe she’s right. Either way it is a jaw-dropping, supremely brave ending and the terrific Left Behind side-story also brought the feels.

The Last of Us Part 2
Grey morality … Ellie in The Last of Us Part 2. Photograph: Naughty Dog

So, when it came to The Last of Us Part 2, I was beyond excited. Fifty million hours later I was beyond disappointed.

Don’t get me wrong, the millennial nailed it when she said it was a great exploration of the effects of grief and grey morality. But after spending the whole game switching between two strong female characters (literally, have you seen Abby’s arms?) and contrasting factional creeds, you have the final confrontation. They fight. And … they both live. And go their separate ways. The only real damage is Ellie losing a couple of fingers, and the game portrays the worst consequence of this as not being able to play guitar any more. Seriously? That’s the biggest drawback to being fingerless in a zombie apocalypse? The first game ended with Joel murdering an entire civilisation, the second ends with Ellie murdering one song on a guitar. It’s a scene you might have found in The Secret of Monkey Island. It’s hilarious.

The Last of Us Part 2 leaves us with exactly the same non-ending as those original arcade games. Ellie and Abby will go on killing to keep their respective postapocalyptic factions going, both driven by the grief of murdered loved ones. They are both trapped, endlessly chasing ghosts. Sounds familiar…

The millennial says this shows there are no winners when it comes to revenge. I say they want both protagonists alive for The Last of Us 3. It’s a cynical cop out. But then, The Last of Us Part 2 is a game that features the most cynical scene ever, where apropos of nothing, after genuinely bravura portrayals of women, transgender and gay characters, alpha female Abby suddenly gets rogered from behind by some guy. It happens out of nowhere. The game spends umpteen hours portraying progressive sexuality, and then it’s like some marketing man decided they needed to toss the incels a piece of red meat to stop them hate-bombing all over 4chan (which didn’t work). It is easily the most gratuitous bit of nudity I have ever seen in games, and I have played The Witcher 3. The rogerer in question even has a girlfriend. Who is pregnant. Way to shit on a sister, Abby.

“It’s basically Pac-Man with gratuitous boobs,” I say to my eldest, who sighs and pours herself a large cup of coffee. This will be another long discussion.

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