Rude, fault or blemish; flaw, disgrace or shame. The word has many shades, but nearly every woman who grows up in Arabic-speaking households knows its singular weight. “Anything related to women is eib,” says Tala El-Issa, from her home in Cairo. “If they want to talk about their bodies, it’s eib, their problems – eib. Just being a woman is almost eib.”
When the team at Sowt, an Arabic podcasting network based across the Middle East, wanted to create a show that charged fearlessly into the region’s taboos around sex and gender, the title was obvious. “Eib” is now in its seventh season, the company’s longest-lasting podcast and its most popular.
It is pointed journalism couched as first-person storytelling: about getting over a bad break-up, Beirut’s drag queen scene, discovering one is gay or transgender, or becoming a widow and learning that, under Jordanian law, custody of your children can pass to their grandfather. Loose themes such as the body are used to explore topics from eating disorders to Israel’s military occupation.
“We talk about all the things in the world that are not being talked about,” says Ramsey Tesdell, Sowt’s co-founder and executive director.
Unlike podcasts such as This American Life, whose influence on a generation of programmes is unmistakable, Eib rarely uses reporters to guide stories, preferring to have the subject themselves narrate, even if names or voices are sometimes changed for privacy.
When El-Issa was asked to take over the programme in its second season, she saw a chance to challenge the silence around sexuality, identity and women in the Arab world, and the way those taboos were usually covered in foreign media.
“I was kind of bored with the whole narrative of defending women, though of course I’m with the cause. But there’s also a kind of stagnation in the way people talk about these things,” she says. “It’s not just about being politically correct, or just saying Arabs are stupid and don’t respect women. I feel like we succeeded in building a new way to talk about these things, other than [with] women as either victims or heroines. There’s this grey area where we move between the two, and it’s much more complex than traditional media make it seem.”
Analytics show most downloads come from Saudi Arabia or Egypt, though that may be as much down to the size of those markets as their appetite to hear the stories of their lives being said out loud.
“We notice it gets shared privately a lot through emails, DMs, people sharing it on WhatsApp or Telegram or Instagram messages,” Tesdell says.
When the show began in 2016, its creators understood the potential for a backlash. “Maybe we should’ve been more concerned about that but I was in the mode of no fuck’s given,” says Tesdell. It never came. Now producers say each season has hundreds of thousands of downloads.
“People were desperate to hear these stories,” he says. “Everybody in the Levant has had a friend or [have themselves] been in a relationship with someone they can’t marry for whatever reason. That story is so prominent.”
Even the complaints that did come felt half-hearted. “Of course, you get the Islamists, the conservatives, there was a little bit of backlash from the church on a couple of episodes,” Tesdell says. “But it’s the typical sheikh or priest saying stuff. Because the show was so relevant and in its context … they felt old-school, irrelevant.”
That is not to say there isn’t occasional friction between the programme creators’ vision and some listeners. “The red line that always, always get us into trouble is LGBTQ issues,” El-Issa says. “People say, we loved you before but we don’t know why you’re hopping on the bandwagon, hijacking the western trend … But we made a conscious decision that if we lose people over that, they’re not our audience.”
The programme’s makers situate Eib as part of a burgeoning wider discussion of gender and sexual issues in parts of the Arab world, a loosening of rigid social mores that grew stricter in some societies from the 1970s onwards, but may now be weaker than they appear.
But just as the internet is shattering media around the world into innumerable streams of information, across the Arab world it is making space for new conversations about topics that as recently as a decade ago were rarely canvassed outside small, trusted circles, if at all, Tesdell says.
He likens Eib’s success to the nascent #MeToo movements in Egypt and Kuwait, sparked by social media conversations that grew too quickly and became too large to be suppressed.
“People had been fighting this for generations, and a lot of pieces fit in place: the time, the technology, the people willing to talk,” Tesdell says. “All those pieces fit into place to create this moment.”
The UK’s Competition and Markets Authority (CMA) has unveiled compliance principles to curb locally some of the sharper auto-renewal practices of antivirus software firms.
The move follows the watchdog baring its teeth at McAfee and Norton over the issue of automatically renewing contracts.
The CMA took exception to auto-renewal contracts for antivirus software that customers in the UK signed up for and found difficult to cancel. Refunds and clearer pricing information (including making sure consumers were aware that year two could well end up considerably costlier than the first) were the order of the day.
Today’s principles build on that work, and are aimed at helping antivirus companies toe the line where UK consumer law is concerned. They are a bit more detailed than a simple “stop being horrid.”
The focus remains on auto-renewing contracts, where a customer signs up for a fixed period, then is charged again for subsequent periods. The CMA acknowledges that such arrangements are convenient, but they risk the consumer being locked into an agreement they no longer want or that they get stung with higher fees at renewal time.
While the principles are intended to be helpful, lurking in the background is consumer law and the threat of a potential trip to court for vendors stepping out of line.
First up comes a requirement to make sure customers are informed about auto-renewal, rather than hiding the detail in an End User Licence Agreement (EULA) or burying it in hard-to-read text through which a user must scroll.
Price claims must be “accurate” and “not mislead your customers” – so only show discounts against the normal price. It must also be possible to turn off the auto-renew easily, keep auto-renew turned off once it is off and, if on, make sure customers are reminded in good time that an auto-renew will happen.
Getting a refund must be easier and customers should be able to change their mind when auto-renewal happens. If the customer has stopped using the product, safeguards are needed around auto-renewal.
The last principle could pose a few challenges – how does a vendor become aware that a customer is not using its product? The suggestion from the CMA is to check if software updates are being received rather than simply charging users year after year.
The Register contacted McAfee and Norton for their thoughts on the principles, and will update should the companies respond. ®
Just a few months after hitting unicorn status, Gorillas has raised another major round of funding from big-name investors.
German start-up Gorillas has raised nearly $1bn to expand its on-demand grocery delivery business.
The Series C funding round was led by Delivery Hero, the German food and grocery delivery giant that recently took a stake in Deliveroo.
Gorillas also received backing from existing investors including Coatue Management, DST Global and Tencent, as well as new investors G Squared, Alanda Capital, Macquarie Capital, MSA Capital and Thrive Capital.
The fresh funding comes just a few months after the company’s $290m Series B, which brought its valuation to more than $1bn.
Gorillas was founded in Berlin in 2020 by Kağan Sümer and Jörg Kattner, promising grocery deliveries in as little as 10 minutes.
It now operates more than 180 warehouses and has expanded to more than 55 cities in nine countries, including Amsterdam, London, Paris, Madrid, New York and Munich.
The company plans to use the latest funding for its next phase of development. This includes reinforcing its footprint in existing markets and investing in operations, technology and marketing.
“The size of today’s funding round by an extraordinary investment consortium underscores the tremendous market potential that lies ahead of us,” said Sümer, who is CEO of the start-up.
“With Delivery Hero, we have chosen a strong strategic support that is deeply rooted in the global delivery market, and is renowned for having unique experience in sustainably scaling a German company internationally.”
On-demand grocery delivery is a growing area in Europe that’s attracting investor attention.
The Information Commissioner’s Office is to intervene over concerns about the use of facial recognition technology on pupils queueing for lunch in school canteens in the UK.
Nine schools in North Ayrshire began taking payments for school lunches this week by scanning the faces of their pupils, according to a report in the Financial Times. More schools are expected to follow.
The ICO, an independent body set up to uphold information rights in the UK, said it would be contacting North Ayrshire council about the move and urged a “less intrusive” approach where possible.
An ICO spokesperson said organisations using facial recognition technology must comply with data protection law before, during and after its use, adding: “Data protection law provides additional protections for children, and organisations need to carefully consider the necessity and proportionality of collecting biometric data before they do so.
“Organisations should consider using a different approach if the same goal can be achieved in a less intrusive manner. We are aware of the introduction, and will be making inquiries with North Ayrshire council.”
The company supplying the technology claimed it was more Covid-secure than other systems, as it was cashless and contactless, and sped up the lunch queue, cutting the time spent on each transaction to five seconds.
Other types of biometric systems, principally fingerprint scanners, have been used in schools in the UK for years, but campaigners say the use of facial recognition technology is unnecessary.
Silkie Carlo, the director of Big Brother Watch, told the Guardian the campaign group had written to schools using facial recognition systems, setting out their concerns and urging them to stop immediately.
“No child should have to go through border-style identity checks just to get a school meal,” she said. “We are supposed to live in a democracy, not a security state.
“This is highly sensitive, personal data that children should be taught to protect, not to give away on a whim. This biometrics company has refused to disclose who else children’s personal information could be shared with and there are some red flags here for us.”
The technology is being installed in schools in the UK by a company called CRB Cunninghams. David Swanston, its managing director, told the FT: “It’s the fastest way of recognising someone at the till. In a secondary school you have around about a 25-minute period to serve potentially 1,000 pupils. So we need fast throughput at the point of sale.”
Live facial recognition, technology that scans crowds to identify faces, has been challenged by civil rights campaigners because of concerns about consent. CRB Cunninghams said the system being installed in UK schools was different – parents had to give explicit consent and cameras check against encrypted faceprint templates stored on school servers.
A spokesperson for North Ayrshire council said its catering system contracts were coming to a natural end, allowing the introduction of new IT “which makes our service more efficient and enhances the pupil experience using innovative technology”.
They added: “Given the ongoing risks associated with Covid-19, the council is keen to have contactless identification as this provides a safer environment for both pupils and staff. Facial recognition has been assessed as the optimal solution that will meet all our requirements.”
The council said 97% of children or their parents had given consent for the new system.
A Scottish government spokesperson said that local authorities, as data controllers, had a duty to comply with general data protection regulations and that schools must by law adhere to strict guidelines on how they collect, store, record and share personal data.
Hayley Dunn, a business leadership specialist at the Association of School and College Leaders, said: “There would need to be strict privacy and data protection controls on any companies offering this technology.
“Leaders would also have legitimate concerns about the potential for cyber ransomware attacks and the importance of storing information securely, which they would need reassurances around before implementing any new technology.”