Connect with us

Current

Estate agents caught slamming ‘disgusting’ three-bed bungalow they were trying to sell for £300,000

Voice Of EU

Published

on


Shocking footage shows the moment a pair of tactless estate agents are caught discussing how ‘disgusting’ a bungalow they are trying to sell is.

The unnamed agents were filmed making the ‘unprofessional’ comments whilst hosting an open house viewing for the £300,000 three-bed property in Ramsgate, Kent, on Saturday.

A home security camera, installed in the children’s bedroom of the house, caught the pair criticising the family’s living arrangements and questioning how many people slept in the same room.   

The agents, who work for Wards estate agent in Ramsgate, then suggest that the property should be knocked down because it is in such a bad state. 

In footage recorded in one of the bedrooms during an open house viewing, the estate agents can be seen trying to work out where everyone sleeps in the bungalow 

In the clip the male agent points at family’s cat food bowl in the bedroom and says: ‘The cat food is there, how disgusting is that?’ 

The pair are then heard talking outside the room with the male agent commenting that the floors need a ‘mop.’

The woman jokes in response that the flooring needs to be pulled up instead.

She adds: ‘Everything in this house you need to clean up, everything. You might as well knock it down.’

The man replies: ‘It’s that bad you might as well.’ 

The owner of the house said she was left feeling ‘low and worthless’ after discovering what the agents had said whilst checking the CCTV in her autistic sons’ room.

The owner of house, a 33-year-old mother-of-two said she was left feeling ‘low and worthless’ after hearing the comments made on video by the agents

The three bedroom bungalow in Ramsgate, Kent, was on the market for u00A3300,000 when the agents made their catty remarks about it

The three bedroom bungalow in Ramsgate, Kent, was on the market for £300,000 when the agents made their catty remarks about it

The unnamed male and female agent were recorded saying that the whole property needed to be cleaned from top to bottom and the woman remarked that it should be knocked down

The unnamed male and female agent were recorded saying that the whole property needed to be cleaned from top to bottom and the woman remarked that it should be knocked down 

One of the agents was recorded saying that it was 'disgusting' that the owners left a bowl of cat food in one of the bedrooms. Pictured: The lounge of the property on the market

One of the agents was recorded saying that it was ‘disgusting’ that the owners left a bowl of cat food in one of the bedrooms. Pictured: The lounge of the property on the market

The mother-of-two, 33, who doesn’t want to be named, said: ‘I am just so angry I was so shocked when I saw it. They were all nice to my face.

‘The camera is there to monitor the kids, they have autism. We keep a camera in the room for the children’s safety due to them getting up in the night often.’

‘I was disgusted. It’s tactless. I just felt so low and worthless. I just didn’t expect anything like that.’ 

She added: ‘One of them said our house was disgusting.

‘They felt the need to have a conversation about my family slagging us off in our home when they thought we weren’t looking.

‘We trusted them with our home and they disrespected us.’

In one of the three videos, the man and woman who work for Wards estate agent in the town can be seen trying to work out where everyone sleeps.

The woman, her partner, 30 and two sons, five and nine, live there but they wrongly assumed her sister and partner resided there too.

Wards, the estate agents responsible for selling the bungalow, has apologised ‘unreservedly’ for the pair’s ‘unprofessional’ comments  

David Lench, Group Managing Director of Arun Estates – which has Wards as one of its brands – said: ‘Since learning about this most regrettable incident at the weekend, Wards have been in close contact with the client and her sister who instructed Wards to market the property.

‘We have apologised unreservedly for the inappropriate and unprofessional discussion that took place between two staff members at the property on Saturday.

‘Both staff members are extremely sorry for the upset they have caused and are highly embarrassed by their conduct.’

She added: ‘Wards rigorously trains its staff to treat customers fairly and with respect at all times.

‘We are disappointed that the behaviour of these staff members falls far below the standards for which Wards are known.

The homeowners have taken the property off the market with Wards. The mother of two said: 'I am just so angry I was so shocked when I saw it. They were all nice to my face.'

The homeowners have taken the property off the market with Wards. The mother of two said: ‘I am just so angry I was so shocked when I saw it. They were all nice to my face.’

‘This is most regrettable as we have never previously experienced an incident of this kind and both staff members have had an unblemished record prior to this happening.

‘Nevertheless, we completely agree with the client that this conversation should never have happened and fully appreciate the distress it has caused.

‘We are taking the matter very seriously and will continue to work closely with the family to do everything possible to make amends.

‘We will also be following our internal procedures with the staff involved and taking appropriate action.’



Source link

Current

IHG to open new hotel in Brussels (BE)

Voice Of EU

Published

on

IHG Hotels & Resorts (IHG) announced the signing of voco Brussels City North, marking entry into a new market. Due to open in autumn 2023, the 92-key voco Brussels City North property will be operated by Prem Group, a strong partner for IHG in the region. The state-of-the-art hotel will feature a restaurant and conference centre and will adjoin the Innovation Centre, which is already open on the site, to create a hub for hospitality innovation and a truly stimulating environment.

 

Located to the north of the city, the hotel will feature a striking 50-metre tower with huge glass windows providing panoramic views of the Brussels skyline. The site itself will be Europe’s largest experimental lab for creating ideas and a vision for the future. In line with voco hotels ethos, voco Brussels City North will stand out from the crowd and give guests a different choice.

 

Willemijn Geels, VP Development Europe, IHG Hotels & Resorts, said: “I’m delighted to announce that we are partnering with Living Tomorrow to bring voco hotels to Belgium. We know that Brussels is a strong market for branded properties, and we are confident that the voco hotels’ brand will fit well with the goal of creating a truly innovative hub on this unique site.”

 

Yin Oei, CEO, Living Tomorrow, said: “Living Tomorrow is focused on driving the future and we’re excited to partner with IHG to develop this exciting hotel – the first voco in Belgium. The values of voco hotels fit well with our desire to innovate and push boundaries and we know that the strength of the IHG systems will provide a stable platform from which to innovate.”

 

 

Source link

Continue Reading

Current

Mitheridge and London Green unveil plans for Lambeth mix-use scheme (GB)

Voice Of EU

Published

on

Mitheridge Capital Management and London Green have unveiled plans for a residential-led, mixed-use development in Lambeth, south London. The project will make use of a former industrial site in Loughborough Junction, Lambeth, while also protecting the adjacent intersecting Victorian railway viaducts which remain a rich heritage asset.

 

Managing Partner of Mitheridge William Yerburgh said: “London desperately needs more homes. We believe strongly in an approach to housing provision that is affordable but also enhances the character and vibrancy of local communities. Our partnership with London Green will show that new housing provision can deliver for everyone.”

 

Daniel Rastegar, Investment Director at Mitheridge commented: “We are excited to work with London Green to deliver a scheme that will contribute positively to this area of Lambeth, both by providing highly sustainable, high-quality homes as well as new industrial space for SMEs.”

 

Harry Green, Director at London Green added: “This represents yet another opportunity to develop an underutilised site into a mixed community of sustainable homes and workplaces. We look forward to working with best-in-class consultants and contractors to deliver the vision that we share with Mitheridge Capital Management”.

Source link

Continue Reading

Current

IIProp grows its presence in Spain

Voice Of EU

Published

on

IIProp (International Industrial Properties) has successfully delivered the initial phase of its built-to-suit project in the Spanish city of Murcia. The joint venture has also launched a new development project at a prime location in Nadarzyn, Warsaw South, Poland. The scheme is located in Murcia’s San Andres industrial park and offers 22,346m². The project is set to add another building of over 23,000m², bringing the total development area to 46,600m² GLA. Construction of a 23,000m² follow-on component is under way and scheduled for completion in January 2023. The project marks an important milestone for the IIProp’s expansion in Spain, where the platform has secured pipeline for development of some 63,000m² GLA in the Murcia and Barcelona regions. The development comes with excellent connectivity and visibility as it sits alongside the A7 highway, part of the Mediterranean transit corridor that links Spanish and Portuguese ports with mainland Europe. The project is set to obtain “Very Good” BREEAM certificate, which will be supported by green solutions such as solar panels, charging stations for electric cars, power sockets for electric bicycles and scooters as well as bicycle parking space and a bee shelter.

 

Nebil Senman, Managing Partner at Griffin Capital Partners, said: “The logistics market in Europe experienced an unprecedented growth during the pandemic and despite the geopolitical turmoil the tenant demand remains strong. We selectively are developing projects in Murcia and Warsaw with highest ESG standards and securing highest tenant covenants to fulfill core investor’s requirements. We plan to continue to build up carefully our European logistics footprint by selectively adding projects in core European markets as well as through converting our well-positioned land bank into standing assets.”

 

Maciej Dyjas, Managing Partner at Griffin Capital Partners, commented: “The projects in Murcia and Warsaw are another success stories in our strategic partnership with Panattoni. We continue to screen new European markets for entry and already begun working on potential development projects in countries like France, Italy, and Austria. In parallel, the IIProp’s pipeline stands at ca. 430,000m² GLA, despite latest disposals completed in Germany.

Source link

Continue Reading

Trending

Subscribe To Our Newsletter

Join our mailing list to receive the latest news and updates 
directly on your inbox.

You have Successfully Subscribed!