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Anti-virus firm McAfee seems to be sending junk emails | Money

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I cancelled my McAfee anti-virus subscription earlier this year when I discovered it had been double charging me. It refunded only the current year and led me on a wild goose chase to recover the previous two years’ money; I eventually gave up.

Now that my subscription period has ended, it is bombarding me with renewal demand emails several times a day. This weekend I received 15.

Unsubscribing doesn’t work and, in fact, seems to generate more.

MN, by email

I asked McAfee about your experience and, in fairness, it came back very quickly to explain that it had, in fact, repaid you for the previous year’s overcharge.

You were adamant that it hadn’t, but after many emails, and much checking of accounts, we were finally able to establish that the money had been paid into your bank. The confusion was that your statement showed it as coming from F/Flow Sutherland, rather than the more obvious McAfee.

In terms of the emails, the company has confirmed that the messages you are being sent are not from it. Instead, they are from scammers posing as McAfee, trying to gain your bank card details. Your email system should block or treat them as spam if you ask it to.

Last week’s letter on driving licences has predictably prompted a wave of similar ones. Sadly, I can’t take up every complaint as much as I would like to help. Instead, I would urge readers whose licences are stranded in Swansea to contact their MP. Until MPs start putting pressure on ministers, this ridiculous situation won’t get resolved.

We welcome letters but cannot answer individually. Email consumer.champions@theguardian.com or write to Guardian, 90 York Way, London N1 9GU. Include a phone number. Letters are subject to our terms: gu.com/letters-termsWe welcome letters but cannot answer individually. Email us at consumer.champions@theguardian.com or write to Consumer Champions, Money, the Guardian, 90 York Way, London N1 9GU. Please include a daytime phone number. Submission and publication of all letters is subject to our terms and conditions.

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AI laser probe for prostate cancer enters clinical trials • The Register

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AI software capable of mapping tumor tissue more accurately to help surgeons treat and shrink prostate cancer using a laser-powered needle will soon be tested in real patients during clinical trials.

The National Cancer Institute estimated that approximately 12.6 percent of men will be diagnosed with prostate cancer at some point in their life. The risk for developing the disease rises over time for men over the age of 50. It’s one of the most curable forms of cancer, considering most cases are caught in the early stages due to regular screening tests.

Treatment for prostate cancer varies depending on the severity of the disease. Patients can undergo hormone therapy, chemotherapy, or surgery to remove tissue. Avenda Health, a medical startup founded in 2017, is developing a new type of treatment that is less invasive. The US Food and Drug Administration (FDA) granted an investigational device exemption (IDE) to the company’s invention this week, meaning it can now be used in a clinical study. 

Patients will need to have an MRI scan and a targeted fusion biopsy performed first. The data is processed by Avenda’s AI algorithms in its iQuest software to map where the cancerous cells are located within the prostate. Next, the computer vision-aided model will simulate where best to insert FocalPoint, a probe armed with a laser, to help surgeons treat the patient’s tumor. The heat from the laser gently heats the cancerous cells and kills them with goal of shrinking and removing the whole tumor.

focal_point_iquest_avenda

MRI images where cancer is mapped using iQuest software before and after treatment. Image Credit: Avenda Health

“Historically, prostate cancer treatments of surgery or radiation impacts critical structures like the urethra and nerves which control sexual and urinary function,” Avenda’s CEO and co-founder Shyam Natarajan told The Register. “Our focal laser ablation system, FocalPoint, which is powered by our AI-driven cancer margin software, iQuest, specifically targets tumor tissue and avoids healthy tissue. This means patients no longer lose control over these functions that are so common with traditional treatments, so quality of life is significantly improved.”

The treatment is only effective for men diagnosed with intermediate risk of prostate cancer, a classification that describes tumors being confined within the prostate only. Patients are considered high risk in cases where the cancer has spread beyond the prostate. 

“This is one of the benefits of the iQuest software. Not only can it map the cancer, but it also provides decision support for the physician as they determine the best course of treatment for an individual patient. Not every patient is going to be eligible for focal therapy, and it is important for the physician to distinguish between good focal therapy candidates and not.  iQuest provides useful insights for that decision making process,”  Natarajan said.

Avenda received FDA clearance for its FocalPoint device in 2020. The IDE approval brings the company one step closer to bringing their product to market after clinical trial testing, Brittany Berry-Pusey, co-founder and COO of Avenda, said in a statement. 

“This clinical trial will play a key role in advancing our breakthrough technology to improve prostate cancer care. With no new FDA approvals for the treatment of localized prostate cancer in more than four decades, we look forward to working alongside our clinical sites to collect the data necessary to bring iQuest and FocalPoint to market and into the patient care environment.”

Natarajan told us the company was aiming to begin clinical trials in 2023. ®

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US offers $10m reward for info on five Conti ransomware members

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Rewards for Justice shared a photo of someone it claims to be an associate of the ransomware gang and is offering a reward to identify him and four others.

The US Department of State is offering a $10m reward for any information on five malicious cyber actors who are believed to be high-ranking members of the Conti ransomware gang.

The US has been offering rewards for information on this ransomware gang since May, including a $5m reward for any intel that leads to the arrest of anyone conspiring or attempting to participate in a Conti attack.

Yesterday (11 August), the department’s Rewards for Justice programme shared an alleged photo of an associate of the ransomware gang. The department said on Twitter that it is “trying to put a name to the face” and believes the individual is the hacker known as “Target”.

Illustration showing an image of a man with four figures next to it. A reward offer for information on the Conti ransomware gang.

A request for information by the Rewards for Justice programme. Image: US Department of State/Rewards for Justice

Conti, also known as Wizard Spider, has been linked to a group believed to be based near St Petersburg, Russia. The US has labelled it a “Russian government-linked ransomware-as-a-service (RaaS) group”.

The group’s malware is believed to be responsible for more than 1,000 ransomware operations targeting critical infrastructure around the world, from law enforcement agencies to emergency medical services and dispatch centres.

In May 2021, the Conti group was behind the HSE ransomware incident that saw more than 80pc of the IT infrastructure of healthcare services across Ireland impacted. It was said to be the most serious cyberattack ever to hit the State’s critical infrastructure.

The US Department of State previously said the Conti ransomware variant is the “costliest strain of ransomware” ever documented. The FBI estimates that, as of January 2022, there had been more than 1,000 victims of attacks associated with Conti ransomware, with victim payouts exceeding $150m.

When Russia began its invasion of Ukraine earlier this year, the Conti group declared its allegiance to the Russian government. Shortly after, a Ukrainian researcher took the cybersecurity world by storm after publishing more than 60,000 internal messages of the ransomware gang.

Raj Samani, chief scientist at cybersecurity firm Rapid7, said the latest reward offer is just “the tip of the iceberg as enforcement agencies make “considerable strides” through public-private collaboration to hold cybercriminals to account.

“Announcing a reward and revealing the details of Conti members sends a message to would-be criminals that cybercrime is anything but risk-free,” said Samani.

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Meditation app Calm sacks one-fifth of staff | Meditation

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The US-based meditation app Calm has laid off 20% of its workforce, becoming the latest US tech startup to announce job cuts.

The firm’s boss, David Ko, said the company, which has now axed about 90 people from its 400-person staff, was “not immune” to the economic climate. “In building out our strategic and financial plan, we revisited the investment thesis behind every project and it became clear that we need to make changes,” he said in a memo to staff.

“I can assure you that this was not an easy decision, but it is especially difficult for a company like ours whose mission is focused on workplace mental health and wellness.”

The Calm app, founded in 2012, offers guided meditation and bedtime stories for people of all ages. It received a surge of downloads triggered by the 2020 Covid lockdowns. By the end of that year, the software company said the app had been downloaded more than 100 million times globally and had amassed over 4 million paying subscribers.

Investors valued the firm, which said it had been profitable since 2016, at $2bn.

In the memo, Ko went on: “We did not come to this decision lightly, but are confident that these changes will help us prioritize the future, focus on growth and become a more efficient organization.”

More than 500 startups have laid off staff this year, according to layoffs.fyi, a website that tracks such announcements.

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